Project Manager - Sports and Football Events
- Platinumlist
- Dubai - United Arab Emirates
- Full-time
وصف الوظيفة
Platinumlist.net is the leading ticketing platform in the UAE and across the MENA region, specializing in providing seamless ticketing solutions for a wide range of events. Our expertise spans concerts, exhibitions, and sports events, with a particular focus on football and stadium management. As we continue to expand, we are looking for talented professionals to join our dynamic team.
Position Overview: As an Account Manager / Project Manager for sports and football events, you will play a crucial role in managing client relationships and overseeing the successful execution of all sports-related projects, particularly large-scale football events. You will ensure that all aspects of event ticketing, from planning to post-event evaluation, are handled efficiently and professionally. This role requires a deep understanding of stadium operations, event management, and customer experience in the sports industry.
Key Responsibilities:
- Account Management:
- Serve as the primary point of contact for clients in the sports and football sectors, ensuring all their needs are met.
- Manage relationships with sports organizations, event organizers, and key stakeholders to drive successful event outcomes.
- Negotiate contracts and pricing, maximizing profit while delivering exceptional service.
- Provide comprehensive support to clients, including technical assistance and system training.
- Project Management:
- Oversee the planning and execution of ticketing operations for major sports events, including football matches, tournaments, and stadium-based events.
- Collaborate closely with stadium management, sports event organizers, and vendors to coordinate event logistics.
- Manage project timelines, budgets, and resources to ensure events are executed on time and within budget.
- Ensure the accurate creation and distribution of event materials such as seating plans, ticket allocations, and real-time event updates.
- Regularly check events for any issues, and ensure prompt resolution of client or team concerns.
- Event Execution & Post-Event Duties:
- Lead on-site operations for football and sports events, coordinating with all relevant teams to ensure smooth delivery.
- Provide post-event reports, gather feedback from clients, and implement improvements for future events.
- Ensure events meet Platinumlist’s service-level agreements (SLAs) and exceed client expectations.
إمتيازات الوظيفة
- A competitive salary package and comprehensive benefits.
- Opportunities for professional growth and career advancement in the sports and event management industry.
- A dynamic, fast-paced working environment with the opportunity to work on high-profile events.
متطلبات الوظيفة
- Bachelor’s degree in Business Administration, Sports Management, Event Management, or a related field.
- Minimum 2-3 years of experience in sports event management, ticket operations, or a related field, with a strong preference for experience in football and stadium events.
- In-depth understanding of stadium operations, seating layouts, and ticketing systems.
- Proven track record of managing large-scale events and delivering excellent customer service.
- Ability to handle high-pressure situations, multitask, and work in a fast-paced, deadline-driven environment.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in project management tools and Microsoft Excel; knowledge of design tools like Adobe Illustrator is a plus.
Additional Requirements:
- Flexibility to work long hours, weekends, and holidays, especially during peak sports seasons.
- Willingness to travel and work onsite at various stadiums and sports venues.
- Passion for sports, especially football, with a deep understanding of the sports events landscape.
- The candidate should be based in Dubai.
