Analyst, Digital Operation

TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.

As an analyst , you will be part of the Digital Solutions team. you will be responsible for the operational aspect of delivering digital tools services. Using Tam’s packaged solutions, the digital operations team satisfies the client/project objectives. The day to day includes operating digital tools, collecting client’s requirements, communicating with internal teams, managing different teams of freelance workers.

Key responsibilities and objectives:

Project Support: Assist in planning, executing, and monitoring digital projects to ensure alignment with client goals and timelines.

Client Coordination: Support client interactions by gathering requirements, addressing queries, and maintaining effective communication throughout the project lifecycle.

Operational Execution: Collaborate with team members to operate digital products, document processes, and ensure smooth project delivery.

Documentation and Reporting: Prepare reports, presentations, and documentation to support project activities and track performance metrics.

Process Improvement: Identify opportunities for operational efficiency and recommend improvements to enhance service delivery.