وصف الوظيفة
Ontime Group is seeking a friendly and organized Receptionist to join our dynamic team at our Aesthetic Clinic. In this vital role, you will serve as the first point of contact for clients, providing exceptional service and support to enhance their experience at our clinic.
Responsibilities
- Greet and welcome clients warmly and professionally upon arrival
- Manage incoming calls, schedule appointments, and maintain the clinic's calendar efficiently
- Provide clients with detailed information about the services and treatments offered
- Assist clients with the check-in process, including completing necessary documentation
- Ensure the reception area and waiting room are clean and well-organized
- Process payments, handle billing inquiries, and assist with insurance verification
- Work closely with clinic staff to ensure a smooth and efficient operation
- Address client inquiries and concerns promptly and professionally