وصف الوظيفة
Daikan Izakaya, City Walk a premier destination for Japanese cuisine, is looking for a warm and welcoming Hostess to join our dynamic team. As the first point of contact for our guests, you will play a vital role in creating a positive and inviting atmosphere as well as ensuring smooth seating operations within our restaurant.
Responsibilities:
- Guest Reception: Greet and welcome guests with a friendly demeanor as they arrive at the restaurant. Ensure a positive first impression.
- Seating Management: Manage reservations and walk-in guests, efficiently coordinating seating to optimize the dining room flow.
- Menu Knowledge: Provide guests with information about daily specials, chef recommendations, and our menu offerings.
- Customer Service: Address guest inquiries and concerns promptly, ensuring their needs are met and assisting with any special requests.
- Collaboration: Work closely with the waitstaff and kitchen team to ensure smooth and efficient service throughout the dining experience.
- Maintaining Cleanliness: Keep the host station and dining areas tidy and organized, creating a welcoming environment.
- Health and Safety Compliance: Adhere to health and safety regulations to ensure the well-being of guests and staff.
متطلبات الوظيفة
- Previous experience as a hostess or in a similar customer service role is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and thrive in a fast-paced environment.
- Positive attitude and a friendly demeanor.
- Proficient in managing reservations and waitlists.
- Flexibility to work evenings, weekends, and holidays.
- Team player with a commitment to providing excellent guest service.
