Operations Specialist

SWATX is seeking an Operations Specialist to support the efficiency and effectiveness of our operational processes. In this role, you will be responsible for analyzing and improving operational workflows, ensuring that our operations align with the organization's strategic goals. The ideal candidate will possess strong problem-solving skills, a keen eye for detail, and the ability to collaborate with various teams to drive operational excellence.

Key Responsibilities:

• Monitor and analyze operational processes to identify areas for improvement and increased efficiency.

• Assist in the implementation of new processes and procedures that align with business objectives.

• Collaborate with cross-functional teams to ensure smooth operational workflows.

• Develop and maintain documentation for operational procedures and best practices.

• Perform data analysis to support decision-making and reporting on operational metrics.

• Coordinate with team members to ensure timely execution of tasks and projects.

• Provide support for training new employees on operational procedures and tools.

• Identify and escalate issues as needed to ensure swift resolution.