Specialist, Partner Care

Who Are We❓

Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

The Job in a Nutshell💡

We are looking for an experienced Partner Care to join our team.the Partner Care Team focuses on fostering strong business relationships, ensuring smooth operations, and continuously improving the vendor experience. They are essential in bridging the gap between Mrsool and its partners to achieve mutual success.

If you're eager to take on this rewarding opportunity, we’d love to hear from you. Apply today!

What You Will Do💡

• Retaining and reactivating vendors while improving their overall experience.
• Acting as the main point of contact for partners, managing and enhancing relationships.
• Gathering feedback from partners and translating it into improvements in product, marketing, and operations.
• Ensuring operational efficiency and delivering the best service to partners.
• Monitoring ground operations to prevent delays in active orders.
• Managing outsourced vendor support teams effectively.
• Proactively identifying and implementing value-added initiatives for partners.