Join the dynamic team at Aquarabia Qiddiya City as the Senior Manager of Cabana Operations. This pivotal role will oversee all facets of the Cabana Operations department (In Park Services), including the management of daily operations, maximizing revenue, delivering outstanding food quality, and enhancing guest experiences. The Senior Manager will lead a sizable team, ensuring operational efficiency, managing costs effectively, and complying with health and safety regulations.<\/p>
Education High school diploma or equivalent is required, a bachelor’s degree in Hospitality Management, Business Administration, or a related field is a plus. Or equivalent years of experience.
Experience
5-8+ years of experience in Guest Services (or) Food and Beverage operations, with a proven track record of managing high volume Cabana, Locker Operations or F&B Operations.
Skills
Job Responsibilities:
▪ Build strong relationships within the Team and assist with Projects assigned by the HOD .
▪ Lead and manage all aspects of the Cabana Operations-In Park Services department, ensuring high standards of
service and guest satisfaction.
▪ Develop and implement operational strategies to improve efficiency, quality, and profitability across all Cabana
Operations.
▪ Oversee staff recruitment, training, and development, ensuring the team is equipped to provide exceptional
service and meet performance goals.
▪ Collaborate with the executive team to develop and execute revenue-generating strategies, including menu
development, pricing, and promotions.
▪ Ensure compliance with food safety, sanitation, and health regulations, conducting regular inspections and audits
to maintain the highest standards.
▪ Monitor financial performance, including sales, costs, and labor, to ensure budgetary goals are met and
profitability is optimized.
▪ Analyze guest feedback and sales data to identify opportunities for improvement in service, menu offerings, and
guest experience.
▪ Lead the development and execution of special events, themed dining experiences, and seasonal offerings,
working closely with other departments to ensure seamless coordination.
▪ Establish and enforce operational procedures and standards to ensure consistency in service quality and
operational efficiency across all the Cabana .
▪ Foster a positive and collaborative work environment, motivating the team to achieve high levels of performance
and guest satisfaction.
▪ Implement waste control measures and sustainability initiatives to minimize food waste and promote
environmental responsibility.
▪ Manage cash handling procedures, ensuring proper controls are in place to safeguard revenue and reduce risk.
▪ Prepare and present regular performance reports to senior management, including financial results, guest
feedback, and operational insights.
▪ Ensure compliance with company policies, procedures, and local regulations, maintaining a safe and welcoming
environment for both guests and employees.