Collection Officer (UAE)
- Cartrack
- Dubai - United Arab Emirates
- Full-time
وصف الوظيفة
Responsibilities:
- Reconcile accounts, identifying and resolving discrepancies in payments, adjustments, and credits.
- Handle collections for new clients for the first month (SOA, Reminder, Calls, Follow-ups).
- Coordinate to book courier for cheque collection.
- Eliminate negative balance by checking allocations, if advance payment raise hand to Billing to issue advance invoice.
- Suspense payments clearing and allocation.
- Respond to queries regarding balances otherwise, escalate to concerned department.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Contacting lawyers and insurance agencies to facilitate payments.
- Perform other duties as assigned by the Finance Manager.
- Bachelors degree in accounting, business management, or a similar field.
- Previous experience working as a Collections Officer.
- Excellent negotiating skills.
- Good written and verbal communication skills.
- Familiarity with state debt collection laws.
- Knowledge of payment plans and accounting procedures.
- Knowledge of office and accounting software.
