IT Senior Manager

Job Description:

Main Objectives

:The main objective of the IT Senior Manager/CIO is to providing support in the various information technology areas, including and not limited to; building the IT-strategy, implementation of IT solutions to achieve harmonized business processes in line with business strategies. IT Senior Manager must ensure adherence to all relevant legal and statutory requirements, plan and monitor the IT budget, contribute in the planning of the digital transformation of the company and the business

.This in addition to customer relationship management though gathering, analyzing and prioritizing the business requirements and steering the department towards a balanced performance and delivery

.Must be able to analyses current business processes to support and provide business consultancy with enhanced business solutions increase the overall efficiency and effectiveness of the process workflows

.Manage available resources, provide utilization methodology, and enhance department deliverables. Provide coaching and guidance to team members and ensure their ability to achieve the challenging goals and pride grounds for growth on the technical and personal levels. The IT Senior Manager/CIO has responsibility to ensure compliance to Security Goals and Cyber Security

.
IT Strateg

• y:Design a local IT strategy in accordance with local needs and central/regional strategie
• s.Consolidate and prioritize of business requirements together with local business and the regio
• n.Consult and support of business partners to scope business need
• s.Align with the needs of the local business units; monitoring and improvement of the efficiency of the local IT organizatio
• n.Plan, negotiate, manage, utilize and control the IT Budge

t.
IT Operatio

• ns:Plan, build and run relevant applications for the company leveraging the best practices implemented in various topi
• cs.Implement and monitor IT operation (Infrastructure, Applications) as per agreed Service Level Agreements and in accordance to standardization pl
• an.Ensure that local business requirements are implemented in a cost-effective manner by suitably leveraging on central, regional and local servic
• es.Manage and implement relevant mainstream technology elemen
• ts.Utilize the network and infrastructure for the best performance of the business operati
• onsEnsure enhanced customer support in place and work on high customer satisfaction le
• velDevelop and monitor IT Operations to govern a smooth and stable run for IT department servic
• es.Manage contracts with internal and external partners to ensure a cost-effective service and support model in line with expected Service Level Agreemen

ts.
IT Projects & Governa

• nce:Execute, monitor and track IT proje
• cts.Insure IT projects adhere to Cost, Time and Quality tar
• getsGuide and coach project leads in the different IT project to reach best resu
• lts.Set challenging yet implementable targets and ensure the best approaches to re

ach.
IT Secu

• rity:Develop, implement and enforce IT security and Data Protection methods, policies and con
• cept.Enforce and monitor compliance with government laws and company regula
• tionsProvide awareness for technical and non-technical u
• sers.Enforce secure development lifecycle and vulnerability manage

ment.
Team Mana

• gementBuild team mind-set that is resilient enough against turbu
• lence.Enforce agility mind-set towards various ch
• anges.Ensure the development cycle of the IT Team and build a success
• plan.Ensure discipline and co-creation behavior within the
• team.Manage human resources in a utilization manner to ensure best performance and re

sults.

Qualifi

cations:Experience & Educational Bac

• kground:Bachelor’s degree in Computer Science or any similar
• degree.7-10 years of experience in IT field with at least 2 years in a similar position holding the same responsibilities an
• d tasks.Project management or similar certificate is
• an add.Management Diploma or similar degree is

an add.
Technical K

• nowledge:In depth understanding of cyber security roles and regulations and secure applicatio
• n design.Expert knowledge in IT areas and divisions i
• s a must.Clear Business knowledge with ability of problem analysis and problem
• solving.Full knowledge of the IT operations and IT
• Systems.Experience with business solutions design and con

sultancy.
Soft Skills/Individual C

• ompetency:Excellent communication and presentati
• on skills.Strategic planni
• ng skills.Analytical
• Abilities.Excellent manageri
• al skills.Excellent leadership and coachi
• ng skills.Adaptability & Agility agains
• t changes.Excellent Negotiation
• abilities.Team building cap
• abilities.Emotional Int
• elligence.Problem solving and analysis specially in critical s
• ituations.Breaking down and analyzing issues into function
• al points.Hands-on experience in project management and agile meth

odologies

.
Language:Excellent Command and Communication Skills in English and Arabi